Tools to Grow Your Acupuncture Practice | Jasmine Software: April 2013

Tuesday, April 16, 2013

The Predictive SOAP Note

The SOAP note is the standard method for documenting and communicating patient information and evaluation. The SOAP note as it is being used today is very static and historical, only to be filed away in an ever growing filing cabinet. At most, it seems like, acupuncturists are only viewing the last session's notes in preparation for the most current session. However, this seems like a great waste of data that could be used to provide more insight into the patient's health and treatment progress.

What if SOAP notes were predictive?

The predictive SOAP note is the idea that if we combine the right tools with the right data, we can start to explore some interesting ideas around communicating patient care and progress to bring about better patient care and satisfaction. An additional tool to complement an acupuncturists' current patient workflow.

An example of this is the ability visually communicate a patient's treatment progress, as seen in the chart below, which shows a patient's treatment progress over time and multiple visits.


As we build out the SOAP note, we will listen to and discuss with the A/OM community about the relavant data that can be collected and visualized.

The starting point for Jasmine is the Academy of Oriental Medicine at Austin's (AOMA) SOAP note as used in clinics and taught to students.


Please leave your thoughts and comments below or email me directly at mintotsai@jasminepm.com.

Thank You.

Wednesday, April 10, 2013

Acupuncture Patient Relationship Management

From talking to acupuncturists, it quickly becomes apparent that relationships with patients is very important. We believe that patient relationships are key to running a successful practice. So much of our focus to date has been thinking and building around this core idea of an Acupuncture Patient Relationship Management (aPRM).

What is Acupuncture Patient Relationship Management?

We see the Acupuncture Patient Relationship Management platform as facilitating a more holistic and communicative relationship between patients and TCM practitioners. aPRM at it's core is a patient relationship management from which all your TCM and practice management data is interconnected and flows through. Think of it as the central view of your patient from where you can easily access his/her contact details, SOAP Notes, recent appointments, receipts and communication history. See the example below which shows a fictitious patient profile. (You can click on the image for a larger view.)