Tools to Grow Your Acupuncture Practice | Jasmine Software: 2016

Sunday, October 30, 2016

Evaluation and Management (E/M) CPT Codes


Evaluation and Management codes are insurance billing codes for evaluating a patient's condition. They cover both new patient and returning patient visits.

As an acupuncturist, knowledge of these codes enable you to properly bill your patients, and provide a higher level of patient care.

The information presented is meant to be an introduction and is by no means comprehensive.

New Patient vs Returning Patient


The E/M codes are split into new patient and returning patient codes. The new patient codes are 99201 to 99205. And, the returning patient codes are from 99211 to 99215.

A new patient is someone who, within the last 3 years, has not received any professional services from the physician or another physician of the same specialty within the same practice. (In other words, once every 3 years.)

A returning patient is someone who, within the last 3 years, has received professional services from the physician or another physician of the same specialty within the same practice. (Typically, every 4 weeks.)

Patient History, Examination, & Medical decision-making


Three criteria determine the appropriate billing for an E/M visit. They are Patient History, Examination, and Medical decision-making. And, each of these, is broken down into subcategories.



For acupuncture, 99203 is the most common new patient E/M billing code and 99213 is the most common for returning patient.

Modifier -25


An acupuncture service already contains a pre & post evaluation as part of the visit and codes. So, if an E/M service is done, in addition, to the acupuncture service, then the modifier -25 is added to the billing code.

Example: 99203-25

Document, Document, Document


In general, good documentation is good patient care. In additional, proper documentation is key in supporting your billing decisions.

Learn More


If you would like to learn more, I found the AAC Network's Essential Billing and Coding Seminar to be educational.


In additional, the following 2 articles were helpful.




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, October 9, 2016

Spotlight: Jeanie Mossa Kraft - Easy Breezy System for my Acupuncture Practice!


Jeanie Mossa Kraft is an acupuncturist and Chinese herbalist in Alexandria, VA. Below, she talks about her experience with Jasmine.

“I am not the most tech-savvy acupuncturist, so after doing a few trial runs on a few acupuncture software systems, I was so relieved to discover Jasmine. I love that the SOAP note is created with the acupuncturist in mind, and most of all it is easy to maneuver, which enables me to keep track of tongue and pulse, points and herbs for each patient. The contact form helps keep me organized and I love that it syncs with MailChimp with an easy click. This online system saves me from dragging files home each night to do research for patients. 
Most of all, Minto Tsai, the developer of Jasmine spent an enormous amount of time walking me through the system by phone and helping me add a few custom sections to the contact form. It is comforting to know if I have a problem or question I can contact him and receive a response in a very timely manner.”

Jeanie Mossa Kraft is the owner of Acupuncture Rocks! and specializes in women's health, pain and stress management, autoimmune disorders and chronic fatigue. She is a former faculty member of the Canadian College of Oriental Medicine in Toronto, Canada and has published three books on traditional Chinese herbal medicine and theory. Jeanie graduated with her masters degree in Traditional Oriental Medicine (cum laude) from Pacific College of Oriental Medicine.

Sunday, October 2, 2016

Spotlight: Bob Wong - The Art of Acupuncture


The beauty of acupuncture is steeped in its healing powers and long history and traditions.

Many times, it takes a certain person with a unique vision to show us another way of looking at things and to uncover the beauty in the everyday.

Meet Bob Wong. He's an acupuncturist out of Brisbane, Australia, who's been turning everyday acupuncture into works of art. He's been collecting his pictures and videos at his Art of Acupuncture website.


Bob comes from a long family lineage of Chinese medicine doctors from his father to his grandfather and great grandfather.

However, Bob didn't always want to be a Chinese medicine doctor. His journey started with a dream of being a Shaolin Kung-Fu Master, which took him to China to study.

On one fateful day, his Kung-Fu Master threw out her back and Bob, having little acupuncture experience at the time, treated his Master with what he had picked up from his father.

The next day, his Kung-Fu Master, feeling much better, quipped, "If only your Kung-Fu was as good as your Chinese Medicine."

Temporarily deflated, Bob's interest in Chinese Medicine was sparked and realized his true calling!


With his love of artistic photography and video, Bob is introducing his passion for Chinese Medicine with his cameras. And the results are stunning!

Not only are they aesthetically beautiful, when you look deeper, you realize, what's just as beautiful is that the models and bodies in the pictures are in the midst of the healing process at the same time!


And, finally, one of my favorite ones is this cupping photo using random household drinking cups!


If you're interested and want to support the work Bob is doing, visit his website at artofacupuncturephotos.com and signup for his mailing list!

Also, reach out and send him an email at info@artofacupuncture.com.au!


What do you think? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, September 18, 2016

Introducing: Text Reminders for Acupuncture Patient Appointments


It's been amazing to witness the quick rise of the cell phone and it's subsequent morph into the smartphone. The ubiquity of the mobile phone in our daily lives is astounding.

One of the core features that everyone uses on their mobile phones is still text messaging. Text messaging allows for easy asynchronous communication which is conducive in the hectic, fast paced world, we live it.

As an acupuncturist and a business owner, one of your main tasks is communication, and to effectively communicate in a way that your patients hear your message. And as a whole generation is growing up preferring to communicate through text messaging on their mobile phones, it's important to keep up with the times.

That's why today, I'm excited to announce that Jasmine now provides SMS/text reminders!


Text reminders solves many problems for your acupuncture practice and patients.

Automatic Confirmation and Reminder of Appointments


When a patient is scheduled for an appointment, Jasmine will automatically send a text confirmation notifying your patient that their appointment has been booked. A day before the appointment, your patient will also get a text reminder of the appointment.

All, helping you streamline your practice, so that you're spending more time treating patients and off the phone and email!

Avoid No Shows


Nothing is worse than waiting for a patient to show up for their appointment and watching the minutes tick by past the appointment time wondering if they'll walk through the door. A no show cost you both time and money! (And, your sanity!)

With text reminders, you can reduce no shows by having the appointment front and center at the top of your customers mind!

I hope to see you streamline your practice with text reminders. Happy texting!

Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, September 11, 2016

What's an Acupuncture CRM?



You might be asking yourself, what's a CRM?

CRM is short for Customer Relationship Management. A CRM helps you and your business manage your relationships with your current and potential customers.

Before, computers, businesses used a rolodex and address book to keep track of their customers. And, they sent letters, phone calls and face to face meetings to nurture and grow those relationships. Businesses relied mostly on memory and written notes to keep track of those interactions.

When computers first came along, we moved to electronic address books and emails. Still, no organization of customer interactions and relationships.

Then, came CRM!

Why do you need a CRM for your practice?


Your practice and business starts with great customer relationships. As your practice grows, these business connections increase in number and complexity, making managing those relationships more difficult. This is why a CRM is important.

As marketer Jennifer Burnham says on the Salesforce Blog,

“While a CRM system may not elicit as much enthusiasm these days as social networking platforms like Facebook or Twitter, any CRM system is similarly built around people and relationships. And that’s exactly why it can be so valuable for a fast-growing business.”

It is important to keep in mind that a CRM is all about relationships.

Common CRM Concepts


Contact


At the heart of your business and CRM are the Contacts. Contacts, just as in your address book, are the records for the people important to your business. They contain the names and personal info of your patients and clients.

Lead


A lead is someone who has shown interest in your business and services and is a potential customer. 

Campaign


Campaigns refers to marketing campaigns. They help you keep track of the different marketing efforts for your business.

Activity


Activities capture all the interactions with a particular contact. Remembering all the interactions with your contacts for future reference.

How Jasmine helps?


Since, Jasmine is built on top of Salesforce, at the heart of Jasmine is the Salesforce CRM.

From day one, with Jasmine, you are managing your practice and business with the industry leading CRM. A solid CRM foundation is going to help your business grow!

Jasmine adds on top of this with a Patient Relationship Management (PRM). As a CRM helps you manage your contact information, a PRM helps you manage your patients health information, treatment notes, intake forms, billing, and activities.


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, August 28, 2016

How Acupuncturists Can Use Meetup.com For Fun and Profit!



As an acupuncturist and business person, not only do you treat and care for your patients, you also need to bring new patients in the door.

One of the mantras of business is to "go where your customers are."

Instead of sitting around and waiting for patients to call, being proactive with your marketing can be the difference between a successful and unsuccessful practice.

An underutilized tool for finding new patients is Meetup.com. That's right, the online tool for like minded people to meet each other and connect.

Here's how to can use Meetup.com for your practice!

Go to the Meetup.com website.



The first step is to make your way to the Meetup.com website! Just click on the link below!


Select your location



Next, click on the location link and enter your city or zip code.

Search for a meetup



In the search box, enter a search term for a meetup you're interested in and with people who might be interested in your practice.

I would start with some of your own interests. Here are some ideas to get you started:

  • health
  • fitness
  • mindfulness
  • meditation
  • herbalism
  • medicine

Signup for a meetup



Once you've chosen a meetup group, join the group and signup to go to your first meetup! Exciting!

Go to a meetup


Going to your first meetup is fun and exciting. You'll get to meet new people and learn new things.

Make connecting with people your primary focus of your first few meetings. Feel the meetup out before making any business introductions, but don't be opposed to it if the opportunity arises!

Make time and effort to introduce yourself to the organizer(s) and thank them for putting together the meetup!

Present at a meetup


After a few meetups and you've gotten comfortable with the group of people, offer to present at a meetup. Meetup organizers are often short of presenters!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, August 21, 2016

What Acupuncturists Need to Know About the CMS-1500


The CMS-1500 is the standard paper claim form used by all non-institutional medical providers (private practices, etc.) to bill Medicare, and is also, accepted by health insurance payers.

The forms are designed by both the Centers for Medicare and Medicaid Services (CMS) and the National Uniform Claim Committee (NUCC). The NUCC is part of the American Medical Association (AMA).

The forms are printed in special red ink so that they can be easily scanned and the data read by a computer.


The CMS-1500 is separated into a series of boxes to collect all the necessary information needed to submit an accurate claim.

The fields include payer information, insurance information, patient demographic information, ICD-10 codes, and dates of service.

Payer Info



The first box in the CMS-1500 is for identifying the payer. (ie. Medicare, Medicaid, insurance, etc.)

Insured Info



A grouping of boxes make up information about the insured, like the insured policy number, plan name, policy group and contact information.

Patient Info



Next, you have patient contact information and his/her relationship to the insured.

Diagnosis Codes



In box 21, is where you'll put the ICD-10 codes.

Treatment Codes



Next, you enter the dates of service, CPT codes and charges. As well as, associating the diagnosis code from above to each service.

Provider Info



In box 33, you have the provider information, including the provider NPI and the taxonomy code. The taxonomy code for an acupuncturist is 171100000X.


And, that's a quick run down of the CMS-1500.

If you're interested in previewing the insurance billing features in Jasmine, signup for our private beta below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, August 7, 2016

Do You Scrub Your Acupuncture Insurance Claims?


Filing an acupuncture insurance claim can be a daunting task for an acupuncturists. Not many would argue that the CMS 1500 form is more functional rather than beautiful. Some might even call them aesthetically challenged!

One of the biggest problems with filing an insurance claim is that if there's a small mistake in the form, you don't get paid!

Claims can be denied by simple data entry errors or mismatched demographic information between the acupuncturist and insurance. These errors can be costly, taking weeks before being detected and longer to correct.

To help prevent this, Jasmine will run a scrub eligibility before submitting claims.

Scrub Eligibility


Scrub eligibility provides real time errors while creating a claim.


Jasmine will compare your claim's patient information with the coverage information the insurance has on their system.

If there's an error with the coverage information comparison, the claim will not be processed, giving you the ability to correct the errors.

This will reduce the number of denied claims and save you time and most of all MONEY!

Insurance billing is currently by private invite only. If you're an acupuncturist interested in insurance billing and would like to be the FIRST to use the new insurance billing features, sign up below!



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 31, 2016

Spotlight: Sharon Sherman - Philly.com Best Acupuncturist (2016)


In this Spotlight, I want to congratulate Sharon Sherman of Empirical Point Acupuncture for winning this year's Philly.com Reader's Choice Award for the "Health & Fitness" category! Beating out physicians, surgeons, chiropractors, spas and gyms in the greater Philadelphia area. A great honor!

Sharon is the founder and licensed acupuncturist at Empirical Point Acupuncture in Philadelphia, since 2001. She is also a Board-appointed member of the Consulting Staff at Magee Rehabilitation Hospital, part of the Jefferson Health System.

Sharon earned her Master of Science in Oriental Medicine with honors from Tri-State College of Acupuncture and Oriental Medicine.

I'm extremely proud to say Sharon is a long time Jasmine user and many of the features and inspiration for Jasmine is directly attributable to her!






Please join me in congratulating Sharon on this VERY prestigious award!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Monday, July 25, 2016

What's an NPI?


What's an NPI?


The National Provider Identifier (NPI) is a unique 10-digit identification, intelligence-free number issued to health care providers in the US by the Centers for Medicare and Medicaid Services (CMS). This means that the numbers do not contain any data about the health care provider, like medical specialty.

The NPI is used for all administrative and financial transactions between covered health care providers, health plans and health care clearinghouses. So, as an acupuncturist, if you want to accept insurance and file a claim, you will need an NPI.

The NPI was mandated as part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How to get an NPI?


Getting an NPI requires applying through the Centers for Medicare & Medicaid Services (CMS) website linked below.
 

Here's also a video to help you navigate the website:



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 17, 2016

Is your acupuncture patient covered?


How do you check if your patient's insurance covers acupuncture?

If you're like many, you have to call to verify your patient's information, check the individual payer's web sites, or the more common scenario, ignoring the process altogether.

What a pain!

As part of exploring the new insurance billing features coming in Jasmine, we'll take a look at the benefits of the new Patient Coverage feature and how it'll help you save time and money in your practice!

Real-time Coverage Information




Checking a patient's coverage, should be real-time and instantaneous. As easy as clicking a button, a practitioner should be able to pull up a patient's insurance coverage and at-a-glance see the plan details. The practitioner should be able to immediately see if the patient's plan covers acupuncture and determine the patient's cost estimates in real-time.

No more time consuming phone calls to insurance companies!

Verify Demographic Information



While checking a patient's coverage, you'll be able to check the patient's demographic information and update them within Jasmine. Keep everything current with what's on-file at the insurance company.

Reduce Denials



With all the details of your patient's plan in front of you, you can quickly see the deductible for In and Out-of-Network and whether the plan covers acupuncture!

With all the coverage information at your finger tips, you'll be able to reduce the number of claim denials!

Insurance billing is currently in active development. If you're an acupuncturist interested in insurance billing and would like to be the FIRST to be notified and to use the new insurance billing features, sign up below!




If you're interested in how insurance enrollments will work, visit our blog post here ---> Can acupuncturists easily enroll with insurance?

Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 10, 2016

Can acupuncturists easily enroll with insurance?


Before an acupuncturist can start submitting claims and receiving reimbursements from insurance companies, she needs to go through the first step of enrolling with the insurance payer. Provider enrollment is an important first step for the insurance company to ensure they're working with only qualified acupuncturists.

The process is not for the faint of heart.

The enrollment process has been difficult and time consuming because it required heavy paperwork and manual labor on the part of the insurance company. In turn, translating to long processing times and frustration for the acupuncturist.

Any time I hear the words "paperwork" and "manual labor", I get excited and my ears perk up. These are music to my ears, because, they are areas that can be streamlined with technology.

As a quick introduction, here's a sneak peak at the Enrollment process for Jasmine in the upcoming insurance billing features.

Choose a payer



As a practitioner, you will be able to choose the payer that you want to work with. Jasmine currently connects with over 2,000 payers across the country and will continuously add more.

Enter provider info



You will then provide the necessary information required by the insurance company. Information necessary to process a claim, like your NPI (National Provider Identifier) and EIN (Employer Identification Number).

Signature




And, finally, if the insurance company accepts electronic signatures, you can sign within Jasmine!


Insurance billing is currently in active development. If you're an acupuncturist interested in insurance billing and would like to be the first to be notified and to use the new insurance billing features, sign up below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 3, 2016

What Acupuncturists Need to Know about Passwords & HIPAA!


Does your acupuncture practice have a password policy? Does it look like the picture above?

Don't you hate when you've come up with a clever, awesome password, commit it to memory, and then get the dreaded "Reset Your Password" email? It almost seems to come too quickly. Didn't I just reset my password?

As a Covered Entity, which handles PHI (Patient Health Information), having a password policy is important. Especially, for the computers and systems, you use for storing PHI.

But, what does having a password policy really mean and what should be in the password policy?

What does HIPAA say?


In the HIPAA Security Rule, under Administrative Safeguards, Password Management is specifically called out.

Let's see what it says.


HIPAA doesn't give specifics for what your password management policy should be. All it says is that you have in place, "Procedures for creating, changing, and safeguarding passwords."

Now What?


While HIPAA doesn't mandate a specific policy, it's good policy that your practice has a set of sensible rules. As and example, a procedure might look something like this.

Creating Passwords
  • DON'T Reuse old passwords.
  • DON'T Use simple passwords.
Changing Passwords
  • Periodically reset passwords.
Safeguarding Passwords
  • DON'T Write passwords down.

The idea is to come up with a set of rule, write them down, and follow them.

How Jasmine Helps


Jasmine helps you manage your password policy within the system. Providing a self documenting policy within the software itself!


Whether you're already using Jasmine, or planning to in the future, a good password management policy is important for keeping your patient's PHI safe and secure!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, June 26, 2016

Why don't more acupuncturists take insurance?


Why don't more acupuncturists take insurance?

From my many discussions, acupuncturists don't take insurance for many reasons. The top reasons are insurance doesn't cover acupuncture and dealing with insurance companies is a pain.

Insurance doesn't cover acupuncture


As evidence shows, the insurance industry is covering more complementary medicine like acupuncture every year, not the less. As more insurance covers acupuncture, more and more people will be getting acupuncture because the payment model will be something patients are used to. As this happens, accepting insurance will become a necessity for acupuncturists.

Insurance companies are a pain


The current state of dealing with insurance companies for acupuncturists is less than ideal and very time consuming.

First you have to enroll with a specific insurance company. This turns out to be a painful process that makes you want to pull your eye balls out of their sockets. The process involves several phone calls and asking a magic set of questions to successfully enroll.

Then, for each patient, you have to check for coverage. Again, this involves another painful process of calling and checking the patient's plan and coverage for acupuncture.

After the treatment, to file the claim, you have to complete the CMS-1500 making sure all the boxes are filled in, all the while staring at a horrendous piece of paper with red lines!

And then you wait, payment can take up to 30 days!

Making this easier


Many tools in the market help acupuncturists with the painful process of accepting insurance. While, they were built with the technology at the time and worked well when they were built, technology has advanced to make the insurance process even easier.

We are currently developing insurance billing into Jasmine with this new technology. If you're an acupuncturist interested in insurance billing and would like to be the first to be notified and to use the new insurance billing features, please sign up below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Friday, June 10, 2016

Acupuncture Chatbots: A New Way to Schedule Appointments


Technology moves FAST. As a technology company, we're always looking to stay innovative and see how new technology can be used to benefit you, the acupuncturist, and your practice.

Chatbots have been in the news lately. Many companies, like Facebook, are giving developers the ability to create chatbots. Chatbots allow brands to automate interactions and "chat" with users through messages.

What this means is that Facebook users can now chat with a company or brand as if it was a live person.

As an example, consider the image above and cropped below, this is a quick prototype I put together of me (the patient) chatting with the Jasmine Facebook Page (the clinic).


The idea is acupuncture patients can chat with "someone" at the clinic and schedule an acupuncture appointment, all within Facebook and with natural language, as if talking to a live receptionist.

With chatbots and artificial intelligence, we're able to streamline and make the acupuncture practice more efficient.

What now? I'm gauging interest, if you are interested and would like to be the first to be notified and use the acupuncture chatbot, I encourage you to signup for the private invite by following the link below.



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Monday, May 30, 2016

Spotlight: Men's Health Acupuncture by Lisa Lapwing & Denise Zamarripa


Just in time for Men's Health Awareness Month in June, long time Jasmine users, Lisa Lapwing and Denise Zamarripa are launching their new venture called Men's Health Acupuncture.

Lisa and Denise are both graduates of the AOMA Graduate School of Integrative Medicine in Austin, Texas. After graduating, they each separately started their own private practices in Austin.

From several years of private practice, Lisa and Denise found success in treating issues specific to men's health. They have a combined experience of over 20 years!  Now, they've decided to integrate that knowledge into Men's Health Acupuncture.




Lisa and Denise can be reached at MensHealthAcupuncture@gmail.com.

Please join me in congratulating Lisa and Denise on their new venture and give them your support!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, May 22, 2016

What Acupuncturists Need to Know about the Cloud?


The Cloud. The word conjures up images of white, fluffy blobs in the sky. Cloud computing, what we'll be talking about today is entirely different. To many, it also makes them think of something amorphous and far away.

What is the Cloud?


At the very basic level, Cloud is just using the Internet to store and access your data and programs. Simply, it's just the Internet.

Life before the Cloud


It's hard for me to imagine life before the Internet. It feels like one of those things I've always had and grown up with.

But, I do remember dial up modems and the gawd awful sound that they made when connecting. For those who have never heard it, here's what it sounded like.


And if you recall, during the days before the Internet, there were computer stores like CompUSA that had rows and rows of boxed computer software. The software come in floppy disks like this.


As you can imagine, there were many limitations to this.

The programs were static, so NO upgrades until you bought the next version. There were no integrations with other programs to increase the value of the functionality, like the ability to access all the knowledge on Wikipedia. And, if you damaged the disk, the program didn't run anymore.

Advantages of the Cloud


Cloud Software offers many advantages over downloaded/installed software. What Acupuncturists may not know is that it takes a completely different way of architecting and building software. Simply putting downloaded/installed software on a system in the Cloud doesn't deliver all the advantages.

Some advantages of Cloud Computing or Software as a Service (SaaS) are:

  • Apps and data are accessible from any Internet connected device.
  • Enhanced functionality with third party services.
  • Data is NOT lost if your computer breaks.
  • New features and upgrades are automatic.
  • Pay as you go. No need to pay for expensive software and hardware.


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, May 15, 2016

Introducing: Patient Intake for iPad & Android Tablets


The Patient Intake app for iPad and Android Tablets is now live on both Apple AppStore and Google Play Store!

Acupuncturists on Jasmine can now accept patient information, health history, and e-signature signed office forms from their patients from an iPad and Android Tablet.

To get started, sign up for Jasmine. Then, download the app by clicking on one of the icons below!


Thanks to all the beta testers for their feedback in making the Patient Intake App possible!

Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Tuesday, May 3, 2016

Spotlight: Lanie Quan


Lanie Quan is a licensed acupuncturist and owner of Equilibrate in Tracy, California. Lanie has both a Doctorate of Oriental Medicine and Master's degree of Traditional Chinese Medicine and Chinese Herbology from Five Branches University. As the owner of Equilibrate, Lanie specializes in holistic facial rejuvenation.

Lanie first started using Jasmine in January 2016 after reading reviews on Acupuncture Business Academy on Facebook.

Here Lanie talks about how and why she chose Jasmine as her practice management solution:

“I am so pleased to find your software through Acupuncture Business Academy on Facebook. Acupuncturists always discuss the best software for them and several people recommended Jasmine. I decided to give Jasmine a try instead of Office Ally, ClinicSense, or dozens of other ones. Yours stands out among the rest because you create this specifically for acupuncturists. This is why I pick yours. I am so glad. Thanks so much for this wonderful creation that helps my work so much easier.”

As a single practitioner, Lanie knows all too well the pain of taking payment from her patients at the end of treatments. She recently started using the Jasmine Payments with Stripe feature to accept credit card payments.

“I just want to say thank you for introducing me to Jasmine Payments with Stripe. I used it to process my patients' credit cards and it's very convenient. No need for the swipe thing! And the money was in my bank account within 2 business days! 
Thank you Minto for making my acupuncture practice so much simpler!”

Thank you Lanie for the kind words and for being a Jasmine user! We truly appreciate it!



Interested in giving Jasmine a try? Go to JasminePM.com

Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!