Tools to Grow Your Acupuncture Practice | Jasmine Software: June 2016

Sunday, June 26, 2016

Why don't more acupuncturists take insurance?


Why don't more acupuncturists take insurance?

From my many discussions, acupuncturists don't take insurance for many reasons. The top reasons are insurance doesn't cover acupuncture and dealing with insurance companies is a pain.

Insurance doesn't cover acupuncture


As evidence shows, the insurance industry is covering more complementary medicine like acupuncture every year, not the less. As more insurance covers acupuncture, more and more people will be getting acupuncture because the payment model will be something patients are used to. As this happens, accepting insurance will become a necessity for acupuncturists.

Insurance companies are a pain


The current state of dealing with insurance companies for acupuncturists is less than ideal and very time consuming.

First you have to enroll with a specific insurance company. This turns out to be a painful process that makes you want to pull your eye balls out of their sockets. The process involves several phone calls and asking a magic set of questions to successfully enroll.

Then, for each patient, you have to check for coverage. Again, this involves another painful process of calling and checking the patient's plan and coverage for acupuncture.

After the treatment, to file the claim, you have to complete the CMS-1500 making sure all the boxes are filled in, all the while staring at a horrendous piece of paper with red lines!

And then you wait, payment can take up to 30 days!

Making this easier


Many tools in the market help acupuncturists with the painful process of accepting insurance. While, they were built with the technology at the time and worked well when they were built, technology has advanced to make the insurance process even easier.

We are currently developing insurance billing into Jasmine with this new technology. If you're an acupuncturist interested in insurance billing and would like to be the first to be notified and to use the new insurance billing features, please sign up below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Friday, June 10, 2016

Acupuncture Chatbots: A New Way to Schedule Appointments


Technology moves FAST. As a technology company, we're always looking to stay innovative and see how new technology can be used to benefit you, the acupuncturist, and your practice.

Chatbots have been in the news lately. Many companies, like Facebook, are giving developers the ability to create chatbots. Chatbots allow brands to automate interactions and "chat" with users through messages.

What this means is that Facebook users can now chat with a company or brand as if it was a live person.

As an example, consider the image above and cropped below, this is a quick prototype I put together of me (the patient) chatting with the Jasmine Facebook Page (the clinic).


The idea is acupuncture patients can chat with "someone" at the clinic and schedule an acupuncture appointment, all within Facebook and with natural language, as if talking to a live receptionist.

With chatbots and artificial intelligence, we're able to streamline and make the acupuncture practice more efficient.

What now? I'm gauging interest, if you are interested and would like to be the first to be notified and use the acupuncture chatbot, I encourage you to signup for the private invite by following the link below.



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!