Tools to Grow Your Acupuncture Practice | Jasmine Software: November 2017

Sunday, November 5, 2017

Are you hiring an associate acupuncturist?

Have you thought about bringing on another acupuncturist into your practice?

Lately, several Jasmine clients have been expanding their practice by bringing on associate acupuncturists, massage therapists, and receptionists.

These stories brighten up my day because it means that the acupuncture ecosystem is thriving and growing.

And, I'd like to think that Jasmine has had some hand in helping the ecosystem.

Bringing on an associate acupuncturist also poses a huge issue, the need to keep certain aspects about the practice private, like the your patient list.

Your Patient List is Money

Many practice owners tell me that one of their biggest fears when bringing on an associate acupuncturist or massage therapist, is that the employee will take their patient/client list when they leave the practice.

As a practice owner, this is a legitimate fear, I hear stories about this all the time.

The patient list is literally money!

It's another matter if the acupuncturist is just renting a room from you, operating as a separate entity, and finding their own clients. In this case, there's very little cross over and a very clear line of separation.

Not much to worry about.

But as your employee, the clients and patients that you've acquired by spending your own time and money to market and build your brand is the result of your hard work and that patient list belongs to you.

So how do you keep it safe?

Protecting Your Patient List

As, the practice owner, one way to protect yourself is separation of duties.

Separation of duties means that the associate acupuncturist is given a narrowly scoped set of jobs or tasks within the practice and never has access to your patient list.

In the old paper and pencil world, separation of duties was easier because things were physical and you knew when someone took your contact book or patient notes.

However, in the digital world, where your contact list is electronic, your patient list is as easy as the click of a download button.

So putting safe guards in place to protect your data and your patient's data is important in today's digital world.

How Jasmine Helps

Jasmine helps you in several ways. Here are some of the ways and described in more detail below:
  • Field level security
  • Object permissions
  • Disable data export

In Jasmine, a user can be associated with a profile, which allows you to control all the access for that user within the system.

One of the finest level's of access is Field Level Security, which allows you to control the field that the user has access to. For example, if you want to disable access to a patient's email address or phone number, you can.

The next level would be Object Permissions, which allows you to disable access to a complete type of data. An example would be to completely disable access to your invoices or patient list.

In this case, the user would be unable to create, update, delete, and view a specified object.

And finally, the Data Export functionality can be disabled for a particular user, so that she's unable to easily extract information from your Jasmine database.

Are you planning on bringing on a new associate acupuncturist or employee to your practice? Love to hear about it in the comments below!

Minto Tsai

P.S. If this helped you, please Like, Share, email... all the social network love you can give!