Wednesday, April 9, 2014

Customer Security and CVE-2014-0160 / Heartbleed

As you may have heard, a critical security bug was discovered on April 7 called CVE-2014-0160 also called "Heartbleed." The bug is a vulnerability in the popular OpenSSL cryptographic software library, which is used to encrypt and secure the internet. Most people come into contact with OpenSSL through the green https icon in their browser which you see when you browse a secure website.

When you browse and use a website with the green https icon, all your communication between you and the server is encrypted, so sensitive information like usernames, passwords and patient information is safely transferred.

Jasmine Practice Management is built on top of 2 software stacks, Salesforce and Heroku. Salesforce is the application platform which the practitioner uses to take and store patient treatment notes. And, Heroku is the platform for integration with Google apps and the patient self scheduling widget, in addition to the Jasmine website.


Salesforce reports that they are NOT affected by the "Heartbleed" vulnerability, so we and you can be assured that your patient treatment notes are stored securely.  Here is the official Salesforce statement: 

OpenSSL Project “Heartbleed" Vulnerability Does *Not* Affect Salesforce:


On the Heroku side, which manages the Jasmine integrations and website, steps were taken to address the "Heartbleed" vulnerability. Heroku updated all their OpenSSL libraries, SSL Endpoints, and databases. Here is the official Heroku statement:

OpenSSL Heartbleed Security Update:

In turn, for Jasmine Practice Management, we've followed their recommendations and updated our passwords and SSL certificates.


While I'm confident, with the current knowledge we have of the situation, we have addressed the "Heartbleed" vulnerability, we continue to monitor the situation with our partners and application providers.

Thank you for your patience in this matter. As always feel free to reach out to me at

Minto Tsai

Friday, March 28, 2014

The Salesforce Platform

One of the many strengths of Jasmine Practice Management is that she's built on top of the platform from Recently, Salesforce celebrated their 15 year anniversary and I want to take this opportunity to talk about why we chose the platform for Jasmine Practice Management.

Before we first conceived of Jasmine Practice Management, I worked at a company which provided a best in class software solution for non-profit companies to fundraise and manage donors and volunteers. The platform was the underlying infrastructure for this solution. In the time I worked with the platform, I was impressed with not only the innovative technology, but their great people and philanthropic mission at is a publicly traded, global cloud computing company started by Marc Benioff, who is also the CEO. Marc started in March 1999 in his rented San Francisco apartment with the mission as The End of Software® and changing how software brings value to users. is best known for its customer relationship management or CRM product. And, they are currently ranked as the most innovative company in America by Forbes magazine.

At the heart of the platform is the Customer Relationship Management or CRM, which helps you manage the interactions with your customers. They provide a highly secure and reliable infrastructure that is HIPAA and HITECH compliant. In addition, many large hospitals and healthcare companies are built on the platform. You can read more about the use of the platform in healthcare here.

As I evaluated different technologies to build Jasmine Practice Management, the platform was and still is the best in class technology platform to build a best of breed, cloud based practice management solution for acupuncturists.

In the coming weeks, I will write more about how the platform and Jasmine Software will change and innovate the acupuncture profession and help acupuncturists manage a more efficient practice and provide value to your patients.

As always, I love to hear from you. Feel free to drop me a line at

Minto Tsai

Sunday, March 16, 2014

Release News: Improving Acupuncturists' Process Flow & Efficiency

All successful businesses form effective, efficient, and repeatable business processes. And as the business grows, these processes also need to be scalable. The difficulty is discovering these best practices requires a lot of trial and error and testing.

One of the advantages of using Jasmine Practice Management is that acupuncturists use a system which is crowd sourcing the best business processes from many acupuncturists and codifying them in a solution so you run a more efficient practice.

Our recent feature is the integration of Appointments and SOAP Notes, making it easier to create patient treatment notes at the time of a patient's visit.

Now, with one click, you are able to easily create a SOAP Note for your patients. If the appointment has not yet been associated with a contact record, you are presented with a popup to select a patient.

Once you select a patient, she will be associated with the appointment record and a new SOAP note is created and you are ready to take her treatment notes.

As always, we love to hear from you. Feel free to drop us a line. You can reach us at

Minto Tsai

Monday, March 3, 2014

Release News: Enhanced Online Patient Scheduling

As practitioners used the Jasmine Online Patient Scheduling widget, many acupuncturists told us that they needed more flexibility around defining their business hours and a better algorithm for determining availability times. With the latest code update, we've enhanced both of these areas to make it easier for both practitioners and patient to self schedule online.

Practitioners can now define business hours by day. For each day, a practitioner can set different start and end times for the particular day.

The algorithm to search for available appointment times was enhanced to look for times in 30 minutes increments. The result is providing patients with a larger array of times to choose from.

In addition to the enhancements above, additional benefits come from being nicely positioned to tackle the next set of challenges for acupuncturists which are multi room practices, community style acupuncture and multi practitioner practices.

We're excited about these new enhancements and hope you are too. As always, we love to hear from you. Feel free to drop us a line. You can reach us at


Monday, February 3, 2014

Release News: Easily link Diagnostic and Treatment Codes with SOAP Notes and Receipts

When we build new features into Jasmine Practice Management, we love hearing feedback and try to get to the essence of the needs and pain points of acupuncturists. We take special care in understanding the practitioners business process and flow so that we can streamline that process.

We've heard from many of our users and demo feedback that the ability to ease the creation of SOAP notes, add codes and generate Superbills would be very helpful.

In our latest release, we've added several ways to help you with your business process.

  • Easily add Diagnostic and Treatment Codes to SOAP Notes
  • Ability to clone SOAP Notes with Diagnostic and Treatment Codes
  • One click receipt creation from the SOAP Note

Read more about each new features.

  1. Easily add Diagnostic and Treatment Codes to SOAP Notes
    We have had feedback from our users that it makes more sense to configure the ICD codes and the CPT codes for each specific treatment. To accomplish this, we added the ability to configure these codes on SOAP Note (as our clients had been able to do on a Receipt). See the screen shot below:

  2. Figure 1: Diagnostic and Treatment Codes on SOAP Note

  3. Ability to clone SOAP Notes with Diagnostic and Treatment Codes

    Since we have heard our clients are creating "template" SOAP notes, it makes sense that you will want to also configure the ICD and CPT codes as a part of the template. We updated the SOAP Note clone feature so clicking the "clone" button will create a new SOAP note with all the fields and any ICD and CPT codes.

  4. One click receipt creation from the SOAP Note

    We have added a button on the SOAP note which can create or update a Receipt. This is based on your feedback that SOAP notes and receipts should be linked. Any ICD and CPT codes which have been created on the SOAP note will be copied to the Receipt. See the screen shot below:

    Figure 2: New Receipt button on SOAP Note

    If you change these codes or the treatment information (price or quantity for a CPT code), the same button can be used to update the receipt. Here is the same section once a receipt has been created and is linked to the SOAP Note:

    Figure 3: Update Receipt if SOAP Note changes

It is great to be able to release new features which come to us as feedback from our early adopters. We are grateful for their time and effort in helping us make something useful for the acupuncture community.

We are always open to questions and comments. Feel free to leave a comment below or reach out to us at

Minto & Tony

Friday, January 31, 2014

Happy Chinese New Year & Jasmine Open Beta Announcement

From us at Jasmine Software to all of you, Happy Chinese New Year!

And to celebrate the new year and new beginnings, today, we are happy to announce the Jasmine Open Beta. We've come a long way in building the product to help acupuncturists like yourself manage a more efficient practice. And we could not have done it without you, the acupuncture community who have embraced us and have guided us with feedback and encouragement.

With Jasmine Practice Management and the new year, you can transition to the digital world to keep track of patients details, SOAP notes, generating Superbills and appointment scheduling along with Google calendar syncing and so much more!

To get your risk free trial of Jasmine Practice Management, visit our website at

As always, we would love to hear from you. Feel free to drop us a line. You can reach us at


Monday, January 20, 2014

Release News: Google Calendar Sync

We hear from many acupuncturists that they use Google calendar to keep track of patient appointments. Google calendar is a great tool for managing your personal and business lives in one place. In addition, most phones have the ability for you to sync with Google calendar so you can be reminded of appointments while you're on the go!

In Jasmine Practice Management, we now have 2-way Google calendar sync. When you create a patient appointment in Jasmine Practice Management, the appointment will show up on your Google calendar. And, when you create an event in Google calendar, the event will show up in Jasmine Practice Management.

In addition, when you create a Google event with a guest and we find the patient's email within Jasmine Practice Management, we will automatically attach the appointment to the patient's record, so you have accurate records of your patient's appointments.

As always, we would love to hear from you. Feel free to drop us a line. You can reach us at