Monday, July 25, 2016

What's an NPI?


What's an NPI?


The National Provider Identifier (NPI) is a unique 10-digit identification, intelligence-free number issued to health care providers in the US by the Centers for Medicare and Medicaid Services (CMS). This means that the numbers do not contain any data about the health care provider, like medical specialty.

The NPI is used for all administrative and financial transactions between covered health care providers, health plans and health care clearinghouses. So, as an acupuncturist, if you want to accept insurance and file a claim, you will need an NPI.

The NPI was mandated as part of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How to get an NPI?


Getting an NPI requires applying through the Centers for Medicare & Medicaid Services (CMS) website linked below.
 

Here's also a video to help you navigate the website:



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 17, 2016

Is your acupuncture patient covered?


How do you check if your patient's insurance covers acupuncture?

If you're like many, you have to call to verify your patient's information, check the individual payer's web sites, or the more common scenario, ignoring the process altogether.

What a pain!

As part of exploring the new insurance billing features coming in Jasmine, we'll take a look at the benefits of the new Patient Coverage feature and how it'll help you save time and money in your practice!

Real-time Coverage Information




Checking a patient's coverage, should be real-time and instantaneous. As easy as clicking a button, a practitioner should be able to pull up a patient's insurance coverage and at-a-glance see the plan details. The practitioner should be able to immediately see if the patient's plan covers acupuncture and determine the patient's cost estimates in real-time.

No more time consuming phone calls to insurance companies!

Verify Demographic Information



While checking a patient's coverage, you'll be able to check the patient's demographic information and update them within Jasmine. Keep everything current with what's on-file at the insurance company.

Reduce Denials



With all the details of your patient's plan in front of you, you can quickly see the deductible for In and Out-of-Network and whether the plan covers acupuncture!

With all the coverage information at your finger tips, you'll be able to reduce the number of claim denials!

Insurance billing is currently in active development. If you're an acupuncturist interested in insurance billing and would like to be the FIRST to be notified and to use the new insurance billing features, sign up below!




If you're interested in how insurance enrollments will work, visit our blog post here ---> Can acupuncturists easily enroll with insurance?

Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 10, 2016

Can acupuncturists easily enroll with insurance?


Before an acupuncturist can start submitting claims and receiving reimbursements from insurance companies, she needs to go through the first step of enrolling with the insurance payer. Provider enrollment is an important first step for the insurance company to ensure they're working with only qualified acupuncturists.

The process is not for the faint of heart.

The enrollment process has been difficult and time consuming because it required heavy paperwork and manual labor on the part of the insurance company. In turn, translating to long processing times and frustration for the acupuncturist.

Any time I hear the words "paperwork" and "manual labor", I get excited and my ears perk up. These are music to my ears, because, they are areas that can be streamlined with technology.

As a quick introduction, here's a sneak peak at the Enrollment process for Jasmine in the upcoming insurance billing features.

Choose a payer



As a practitioner, you will be able to choose the payer that you want to work with. Jasmine currently connects with over 2,000 payers across the country and will continuously add more.

Enter provider info



You will then provide the necessary information required by the insurance company. Information necessary to process a claim, like your NPI (National Provider Identifier) and EIN (Employer Identification Number).

Signature




And, finally, if the insurance company accepts electronic signatures, you can sign within Jasmine!


Insurance billing is currently in active development. If you're an acupuncturist interested in insurance billing and would like to be the first to be notified and to use the new insurance billing features, sign up below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, July 3, 2016

What Acupuncturists Need to Know about Passwords & HIPAA!


Does your acupuncture practice have a password policy? Does it look like the picture above?

Don't you hate when you've come up with a clever, awesome password, commit it to memory, and then get the dreaded "Reset Your Password" email? It almost seems to come too quickly. Didn't I just reset my password?

As a Covered Entity, which handles PHI (Patient Health Information), having a password policy is important. Especially, for the computers and systems, you use for storing PHI.

But, what does having a password policy really mean and what should be in the password policy?

What does HIPAA say?


In the HIPAA Security Rule, under Administrative Safeguards, Password Management is specifically called out.

Let's see what it says.


HIPAA doesn't give specifics for what your password management policy should be. All it says is that you have in place, "Procedures for creating, changing, and safeguarding passwords."

Now What?


While HIPAA doesn't mandate a specific policy, it's good policy that your practice has a set of sensible rules. As and example, a procedure might look something like this.

Creating Passwords
  • DON'T Reuse old passwords.
  • DON'T Use simple passwords.
Changing Passwords
  • Periodically reset passwords.
Safeguarding Passwords
  • DON'T Write passwords down.

The idea is to come up with a set of rule, write them down, and follow them.

How Jasmine Helps


Jasmine helps you manage your password policy within the system. Providing a self documenting policy within the software itself!


Whether you're already using Jasmine, or planning to in the future, a good password management policy is important for keeping your patient's PHI safe and secure!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Sunday, June 26, 2016

Why don't more acupuncturists take insurance?


Why don't more acupuncturists take insurance?

From my many discussions, acupuncturists don't take insurance for many reasons. The top reasons are insurance doesn't cover acupuncture and dealing with insurance companies is a pain.

Insurance doesn't cover acupuncture


As evidence shows, the insurance industry is covering more complementary medicine like acupuncture every year, not the less. As more insurance covers acupuncture, more and more people will be getting acupuncture because the payment model will be something patients are used to. As this happens, accepting insurance will become a necessity for acupuncturists.

Insurance companies are a pain


The current state of dealing with insurance companies for acupuncturists is less than ideal and very time consuming.

First you have to enroll with a specific insurance company. This turns out to be a painful process that makes you want to pull your eye balls out of their sockets. The process involves several phone calls and asking a magic set of questions to successfully enroll.

Then, for each patient, you have to check for coverage. Again, this involves another painful process of calling and checking the patient's plan and coverage for acupuncture.

After the treatment, to file the claim, you have to complete the CMS-1500 making sure all the boxes are filled in, all the while staring at a horrendous piece of paper with red lines!

And then you wait, payment can take up to 30 days!

Making this easier


Many tools in the market help acupuncturists with the painful process of accepting insurance. While, they were built with the technology at the time and worked well when they were built, technology has advanced to make the insurance process even easier.

We are currently developing insurance billing into Jasmine with this new technology. If you're an acupuncturist interested in insurance billing and would like to be the first to be notified and to use the new insurance billing features, please sign up below!




Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Friday, June 10, 2016

Acupuncture Chatbots: A New Way to Schedule Appointments


Technology moves FAST. As a technology company, we're always looking to stay innovative and see how new technology can be used to benefit you, the acupuncturist, and your practice.

Chatbots have been in the news lately. Many companies, like Facebook, are giving developers the ability to create chatbots. Chatbots allow brands to automate interactions and "chat" with users through messages.

What this means is that Facebook users can now chat with a company or brand as if it was a live person.

As an example, consider the image above and cropped below, this is a quick prototype I put together of me (the patient) chatting with the Jasmine Facebook Page (the clinic).


The idea is acupuncture patients can chat with "someone" at the clinic and schedule an acupuncture appointment, all within Facebook and with natural language, as if talking to a live receptionist.

With chatbots and artificial intelligence, we're able to streamline and make the acupuncture practice more efficient.

What now? I'm gauging interest, if you are interested and would like to be the first to be notified and use the acupuncture chatbot, I encourage you to signup for the private invite by following the link below.



Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!

Monday, May 30, 2016

Spotlight: Men's Health Acupuncture by Lisa Lapwing & Denise Zamarripa


Just in time for Men's Health Awareness Month in June, long time Jasmine users, Lisa Lapwing and Denise Zamarripa are launching their new venture called Men's Health Acupuncture.

Lisa and Denise are both graduates of the AOMA Graduate School of Integrative Medicine in Austin, Texas. After graduating, they each separately started their own private practices in Austin.

From several years of private practice, Lisa and Denise found success in treating issues specific to men's health. They have a combined experience of over 20 years!  Now, they've decided to integrate that knowledge into Men's Health Acupuncture.




Lisa and Denise can be reached at MensHealthAcupuncture@gmail.com.

Please join me in congratulating Lisa and Denise on their new venture and give them your support!


Questions? Let me know in the comments below. I'd love to hear from you.

Minto Tsai
Founder

P.S. If this helped you, please Like, Share, email... all the social network love you can give!