Monday, September 15, 2014

Multi-room Online Patient Scheduling

One of the many great things about being an acupuncture medical professional is the the ability to scale yourself and treat and help multiple people at the same time. For acupuncturists, the uniqueness of this trait presents a problem in finding an online patient scheduling service to fit this need. Many times, acupuncturists make unhealthy modifications and workarounds to existing online patient scheduling services to be able to manage multiple rooms.

Now, with Jasmine Practice Management, acupuncturists no longer need to force a product to fit their needs. Jasmine Practice Management supports multi-room scheduling from the online patient scheduling widget.

Acupuncturists are now empowered to have patients self schedule and fully utilize all the office's resources to treat and care for patients.

As always, I love to hear from you. Feel free to drop me a line. You can reach me at

Minto Tsai

Tuesday, August 26, 2014

The New Calendar+

Appointment scheduling is one of most important functions of an acupuncture practice. A practitioner needs to quickly and easily book appointments and move to the next important task at hand.

The initial calendar offering from Jasmine Practice Management was the default Salesforce calendar. While this was a great first start, we learned from customer feedback that it was insufficient. Based on feedback, some of the new changes include:

Display shorter time increments

The new calendar now shows in 15 minute increments instead of 30 minute increments. This provides easier viewing of appointments start and end times.

Easier appointment creation

Creating an appointment is now easier. The appointment creation dialog provides a quick patient lookup as well as having the Service more easily selectable.

Overlapping appointments

A unique and wonderful feature of an acupuncture practice is the ability to treat multiple individuals at the same time. This allows for providing medical care at scale. The Calendar+ allows for scheduling multiple overlapping appointments.

Drag and drop appointment rescheduling

The ability to easily reschedule appointments by drag and drop makes for a more efficient practice and better way of interacting with the Calendar.

As we move forward, we will continue to enhance the new Calendar+ to help acupuncturists with this crucial task in managing their practice and to look for ways to increase efficiency and productivity.

As always, I love to hear from you. Feel free to drop me a line. You can reach me at

Minto Tsai

Wednesday, August 6, 2014

Release News: Easily Add Needle Points to SOAP Notes

As an acupuncture practitioner, the thought of paper work and documentation is dreadful and tedious. SOAP Notes are even more painful when you're recording the needle points used during a treatment. And to run a professional medical acupuncture practice and to adhere to health guidelines, taking proper notes is essential. 

One of the main goals of Jasmine Practice Management is to make SOAP Note recording as accurate and simple as possible and to get acupuncturists back to treating patients. In our latest release we move closer to this goal with the ability to easily add needle points.

The new "Add Needle Points" button opens the Needle Point dialog. On the dialog, the practitioner selects the unilateral or bilateral insertion, so Right, Left or Bilateral. Next, the practitioner chooses from the 14 meridians (LU, LI, HT, SI, PC, SJ, GB, LV, UB, K, ST, SP, DU, REN) and the corresponding points are then available to be selected.

The results of the needle points selection is recorded in the SOAP Note in the Points & Methods field under the Needle Plan section.

As always, I love to hear from you. Feel free to drop me a line. You can reach me at

Minto Tsai

Friday, July 18, 2014

3 Easy Steps: Painless Patient Data Import

The patients you've collected over the years are invaluable to you and your business. And one of the most difficult tasks when moving to a new system is the question of what to do with your existing patient data.

Many systems make data migration a pain. One of the reasons for this is to force vendor lock-in, which is to make customers dependent on the vendors services. Less innovative companies think this will prevent customers from switching to another service, however, the underlying message they are saying is that they're not confident in their own product. And holding your data hostage is their best line of defense.

One of the main features of Jasmine Practice Management is to easily export and import data in a "standard" format. And, "standard" format is important here because it allows you, the customer, to easily move your data from one system to another.

And this extends from one of our core beliefs which is "Your data belongs to you."

Recently, we've had the privilege of migrating users of Gingko ClientTracker and Office Ally Practice Mate to Jasmine Practice Management. The experience showed us the difficulty and hoops that users of other services go through to export their patient's data. In Jasmine Practice Management, as a user, you can export your patient data at anytime, no hoops required.

And the reverse is just as easy, data import in to Jasmine Practice Management is easy as 1, 2, 3...

Importing your data into Jasmine Practice Management is painless. You first start off by launching the wizard. Then choose the type of object, which could be a patient contact record, SOAP Notes, products and more.

You then choose to "Add new records" or "Update existing records" in Jasmine Practice Management.

And finally, choose the file type for import. The standard format is a CSV file, which is a Comma-Separated Values file type used often by spreadsheet programs like Excel.

And, that's data import in 3 easy steps!

As always, I love to hear from you. Feel free to drop me a line. You can reach me at

Minto Tsai

Monday, June 2, 2014

OpenFDA: The Arrival of Open Healthcare Era

The US Food and Drug Administration (FDA) announced the launch of their openFDA program to make their large health data more accessible to the public. The implications for this type of access is huge. The ability for new and exciting applications to be developed off of this data will give acupuncture practitioners better information at their finger tips.

"Consider the 3 million plus reports of drug adverse reactions or medication errors submitted to FAERS, the FDA Adverse Event Reporting System (previously AERS), since 2004."

Imagine not only having this data at your disposal, but also being able to cross reference this with herbal formulas and supplements. A practitioner will be better able to educate their patients about their health and ultimately, save lives.

"Software developers can build tools to help signal potential safety information, derive meaningful insights, and get information to consumers and health care professionals in a timely manner,” said Taha Kass-Hout, M.D., the FDA’s chief health informatics officer.

More info:

Tuesday, April 22, 2014

Release News: Advanced Pulse & Tongue Diagnosis for SOAP Notes

Keeping detailed pulse and tongue diagnosis is a great way to keep a "pulse" on your patients' health. (Pun intended.) The good record keeping gives you a clear view into your patients' health history when you go back to review it with them.

In the days of paper and pencil, acupuncturists would make their own treatment note templates, often times borrowing from student clinics or more established acupuncturists. Now that we can harness the power of the Internet and a true SaaS platform in Salesforce, we have the opportunity to share, build and innovate the traditional acupuncturists' SOAP Note.

In this latest update to the SOAP Note, I'm excited to share that we've added the ability to track more advanced pulse and tongue diagnosis.

Pulse Diagnosis

For pulse diagnosis, you can now easily track all 3 positions, Cun, Guan, and Chi, in both left and right hands of the patient. And in addition, you can track the 3 levels, Superficial, Moderate, and Deep.

We've also added the ability to easily pick values for the pulse quality of your patient, so that it reduces the amount of typing a practitioner has to do.

Tongue Diagnosis

For tongue diagnosis, we saw an opportunity to take advantage of new technology like tablets to capture information about a patients' tongue. You can now take a picture of a patients' tongue and attach it to their SOAP Note, in addition to information such as the tongue shape & size, color, and coating.

In addition, we've provided default values for many of the fields to make note taking easy and quick.

I believe having quick and easy note taking is a vital part of running an efficient practice and will continue to invest and innovate the SOAP Notes in Jasmine Practice Management.

As always, I love to hear from you. Feel free to drop me a line. You can reach me at

Minto Tsai

Wednesday, April 9, 2014

Customer Security and CVE-2014-0160 / Heartbleed

As you may have heard, a critical security bug was discovered on April 7 called CVE-2014-0160 also called "Heartbleed." The bug is a vulnerability in the popular OpenSSL cryptographic software library, which is used to encrypt and secure the internet. Most people come into contact with OpenSSL through the green https icon in their browser which you see when you browse a secure website.

When you browse and use a website with the green https icon, all your communication between you and the server is encrypted, so sensitive information like usernames, passwords and patient information is safely transferred.

Jasmine Practice Management is built on top of 2 software stacks, Salesforce and Heroku. Salesforce is the application platform which the practitioner uses to take and store patient treatment notes. And, Heroku is the platform for integration with Google apps and the patient self scheduling widget, in addition to the Jasmine website.


Salesforce reports that they are NOT affected by the "Heartbleed" vulnerability, so we and you can be assured that your patient treatment notes are stored securely.  Here is the official Salesforce statement: 

OpenSSL Project “Heartbleed" Vulnerability Does *Not* Affect Salesforce:


On the Heroku side, which manages the Jasmine integrations and website, steps were taken to address the "Heartbleed" vulnerability. Heroku updated all their OpenSSL libraries, SSL Endpoints, and databases. Here is the official Heroku statement:

OpenSSL Heartbleed Security Update:

In turn, for Jasmine Practice Management, we've followed their recommendations and updated our passwords and SSL certificates.


While I'm confident, with the current knowledge we have of the situation, we have addressed the "Heartbleed" vulnerability, we continue to monitor the situation with our partners and application providers.

Thank you for your patience in this matter. As always feel free to reach out to me at

Minto Tsai