The 10 Most Feared Questions for Your Acupuncture Software Vendor

The other acupuncture software vendors are going to hate me for doing this. I might even hate myself for it, later! (We’ll see.)

I’ve given HUNDREDS of demos to acupuncturists and a line I hear many times is “I was told I should ask this.”

The questions following vary, but the phrase always stuck with me. Why do people keep saying this?

My conclusion is that there is a lack of eduction on how to properly vet acupuncture software products. Also, a fear of the unknown, since technology isn’t a core competency they teach in acupuncture schools. (Am I right?)

Before, we get to the 10 questions, I’ll first give some context about the questions.

(Jump to the bottom for the questions, if you can’t wait!)

Many of the questions in this list are obvious and simple, but many are technical and may require you to step outside your comfort zone. The answers you get to some of these questions may be over your head, but that’s OK.

The magic of these questions is not the content of the answers. They are NOT meant for you to understand the technology.

The questions are really an exercise in making the software vendor uncomfortable! And to see if they trigger your BULLSHIT meter.

Yes, your BULLSHIT meter! 

We all have one. It’s that feeling you get when you’re talking to a used car salesman. It’s icky. It’s dirty. That’s what these questions will test.

Ultimately, you want to know you can TRUST your  software vendor and she/he knows what they’re building and hasn’t blindly outsourced your patient data to some third party.

So without further adieu…

Questions? Let me know in the comments below. I’d love to hear from you.

Minto Tsai

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